Home
Buy Now Get Support Contact Us
Products
Download
Buy Now
Support
Contact
About Us
Our German Web Site

Uninstall Error Message

Symptom

When trying to uninstall Web Research via Control Panel, Add/Remove Software, an error message appears.

Solution

  1. Download Windows Installer CleanUp Utility:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
     
  2. The software will be installed in the following folder:
    C:\Program files\Windows Installer Clean Up\
     
  3. Run the file mcsicuu.exe. All installed programs that were installed using Windows Installer Technology will be listed:



  4. Select Web Research and click Remove.
     
  5. Restart Windows.
     
  6. Now delete the Web Research program folder (C:\Program Files\Web Research, for example).
     
  7. Install the newest Web Research release.
Current News
June 20:
Web Research now with scanner interface

May 30:

Update for Web Research with 'Send To' menu integration

March 7, 2007:

Outlook Add-in now compatible with Outlook 2007
 
Versions
Current version:

Web Research:
Version 2.7.3527
Released
July 10, 2007
Update now

Outlook Add-in:
Version 2.7.710
Released
June 20, 2007
Update now
 
Network Add-on:
Version 2.7.316
Released
April 12, 2007
Update now

 

Copyright 2007 macropool GmbH