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Please help, I can't start Web Research!
General Information
First of all, do not panic if you can't start ContentSaver anymore. Such problems can be
resolved in 99.9% of all cases and no data
will be lost.
If the following steps do not help, please contact us at
support@macropool.com.
Reinstall the Most Current Web Research Release
Sometimes the installation is broken, so we recommend
that you
uninstall and install again.
Also, check whether a newer version
is available (see
download page). Important: Always uninstall via Control
Panel - Add/Remove Programs. Do not use uninstaller software. Reinstall Visual Basic Runtime Library
We recommend installing the latest update for the Visual
Basic Runtime Library:
Visual
Basic 6 Run-Time Library Post-SP6 (03/2004) (1 MB) Reinstall Data Access Components
In some cases, the MDAC components get broken so that you need to
repair MDAC. |
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