Please help, I can't start Web Research!
First of all, do not panic if you can't start ContentSaver anymore. Such problems can be
resolved in 99.9% of all cases and no data
will be lost.
If the following steps do not help, please contact us at
Reinstall the Most Current Web Research Release
Sometimes the installation is broken, so we recommend
uninstall and install again.
Also, check whether a newer version
is available (see
Important: Always uninstall via Control
Panel - Add/Remove Programs. Do not use uninstaller software.
Reinstall Visual Basic Runtime Library
We recommend installing the latest update for the Visual
Basic Runtime Library:
Basic 6 Run-Time Library Post-SP6 (03/2004) (1 MB)
Reinstall Data Access Components
In some cases, the MDAC components get broken so that you need to